StrollPlace HQ Business Terms

Using StrollPlace HQ

These terms cover StrollPlace HQ business accounts, business networks and location management. The service operator and contact details are identified below. HQ is separate from StrollPlace Pro: an HQ account does not grant Pro access, and each app keeps its own plans and credits.

Accounts, teams and authority

Provide accurate account information, protect your credentials and keep your contact details current. You must have authority to manage a business or network and to invite others on its behalf. Assign access only to people authorized to perform the relevant work, and remove it when it is no longer appropriate.

Company-owned chains and independently owned franchises may participate in networks. A network connection does not transfer ownership or automatically grant access to another business, its locations or its wallet. Plan payments require the relevant owner authorization.

Business and location information

Keep business types, addresses, neighborhoods, opening hours, photos, contact details and menu or booking links accurate. Submit only content you have permission to use. You remain responsible for the products, services, bookings and customer relationships of your business, including compliance with requirements applicable to that business.

You authorize StrollPlace to store and display submitted content as needed to operate the service and publish approved listings. Do not submit misleading information, infringing material or information that unlawfully exposes another person.

Preview, review and publication

Location drafts are private until approved through Operations review. Each published revision requires approval. Editing a published location does not automatically replace its approved public revision. A submission or payment does not guarantee approval, placement, traffic or customer bookings. Content may be returned for changes or removed when it violates these terms or applicable requirements.

Location plans, payments and credits

Each location has its own plan. The price, monthly or annual billing period, paying wallet and applicable taxes are shown before you authorize a purchase or plan. Prices may depend on business type and location. Existing plans retain their confirmed price until an owner confirms a change.

Location fees are paid in advance from the authorized HQ wallet. Referral credits are used before purchased credits. If renewal is enabled, a due period is charged only when the wallet has sufficient eligible credits; insufficient funds stop renewal without overdraft or back-billing. Buying credits does not by itself authorize automatic card top-ups.

You can stop renewal before the next period. The current paid period remains available. Confirmed interval or plan changes take effect after the current paid period without proration. A paid location plan may be required for continued public listing availability.

HQ credits are service credits for HQ fees, are not cash, and cannot pay Pro charges. Referral offers may differ by the invited app; the inviter receives credits in their own app under the offer shown. Provider-confirmed refunds, reversals or disputes may reduce or hold purchased credits and related rewards. Contact support about payment errors or refund requests. These terms do not exclude rights that cannot lawfully be excluded.

Privacy and service communications

The Privacy Policy describes how personal information is handled. Acknowledging it is separate from opting into marketing or analytics. We may send account verification, security, invitation and billing communications needed to operate your account. Upload and disclose personal information only when you have an appropriate basis to do so.

Availability and account status

Features may be unavailable during maintenance or incidents, and changes may be paused to protect the service. Access or content may be restricted for misuse, security reasons, payment issues or legal requirements. Contact support if you believe a restriction or charge is incorrect.

Removing a team member, leaving a network, withdrawing a listing and stopping a plan renewal are separate actions. Review the relevant business and billing settings when changing access or ending use of a location plan.

Changes and questions

Effective versions are retained in the legal registry. When these terms change, review the current version before accepting it again. Acceptance records identify the terms and Privacy Policy versions reviewed. Contact the operator using the details below for questions about these terms or the service.